FAQ

What is your return policy?

Our return/refund policy can be viewed here. 

How long does shipping take?

Our shipping policy can be viewed here. 

Do you offer international shipping?

Not currently, but we are working on making this happen!

Can I cancel or modify my order after it's been placed?

If you wish to cancel your order, please email us at sunnydogma@gmail.com within 3 hours of placing your order. We will make every effort to accommodate your request if your order has not yet been processed for shipment. Please note that once your order has been shipped, we are unable to cancel it.

How do I care for my jewelry?

Handle your jewelry with care, avoiding strenuous activities that could cause damage. It's crucial to avoid exposure to moisture and chemicals, as these can accelerate tarnishing and damage delicate materials. When not in use, store your jewelry in a clean, dry place away from sunlight and humidity to prevent scratches and tangling, preferably in a separate pouch. Brass items should be stored away from the rest of your jewelry. Cleaning with a soft, dry cloth can help remove dirt and oils, while periodic inspection allows any issues to be addressed promptly. For valuable or antique pieces, consider seeking professional maintenance from a reputable jeweler experienced in handling such jewelry. Antique and vintage items may contain undisclosed materials. Always be mindful of skin allergies or sensitivities to certain metals. 

Do you offer custom or personalized jewelry options?

We do! However, we do not have this purchase option available on the website just yet. Stay tuned!